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LATEST CUSTOMER REVIEWS |
Well priced hire a good experience . Wish they opened earlier and closed later . Will definitely use again
Superb service from start to finish, excellent super clean vehicle, friendly staff and no hidden costs.
Would highly recommend Hassle free hire
Had a great experience using advance rental, sales guys were great and very accommodating! Very well priced products, will be back!
Helpful team, excellent vehicles, will 100% use again! Highly recommend.
Quick and easy to deal with both on the phone and face to face, Van clean and well maintained. Will defiantly use these guys again and recommend without any doubt.
Polite, professional, helpful, friendly and efficient staff. The van was spotless inside and out and a pleasure to drive. Good value for money.
We have used this van rental company several times over the last 18 months. From initial enquiries, through pick up, to returning the vehicle the process was made straight forward by the friendly, well-informed staff.
During the initial vehicle inspection process all existing scuffs or scratches were clearly pointed out by staff who then ensured that all details were included on the check-out sheet. A very professional set up and service throughout. Thank you.
Hired a van for one day and so nice to turn up at a lovely reception with efficient service and then get a very clean new van.
Returned van and it was checked over very quickly and then to cap it all I had left my glasses in the van and they rang me within 4 minutes so i can quickly go bak and collect.(they even meet me at the door to hand them over).
Thank you all went smoothly from initial phone call to return of vehicle.
We hired a van at the weekend to move some furniture up to where our son was moving to. Easy to hire, great to drive and nice people to deal with. Definitely recommend and will use again.
I have needed to rent a van a few times over the past weeks and Advance have been perfect. Nicely presented vehicles, great service and great to deal with.
Very impressed with the service provided by the company.
Went to collect a pre-booked vehicle. Immaculately clean. The collection process was quick and efficient and was clearly explained to me before I collected the vehicle so I came prepared with everything required. As we done the walk round the vehicle, everything was pointed out in terms of existing marks. I was then shown all the controls inside the van and the manager made sure I was comfortable with everything before I drove off. Really impressed and will se again. Jason Kidman
12-Oct-2022
We found everything about the process of hiring from Advance simple and straightforward. The van was perfect for our needs, lovely and clean and well maintained. The staff were friendly, helpful and accommodating. The premises is well looked after and easy to find and the most importantly, in addition to all of that, the price is extremely competitive.
We will definitely use Advance again and we would happily recommend them!
We have taken a 12 Month flexi lease on a Ford Transit Custom Limited, The van is superb as are the staff at Advance Vehicle Rental.
I have hired three vans from Advance and they are always great- clean new vehicles with no issues whatsoever.
Staff are friendly and very efficient. Highly recommended!
I had a wedding to go to in fleet and had an extra person to take and needed a minibus, i contacted my usual place to hire but they had none available on contacting others the charge to hire was extortionate, last ditch attempt i contacted advance rentals who had one available booked it straight away, i had to drive from felixstowe to collect the minibus on the friday afternoon and on arrival was greeted in a laid back friendly manner, paper work sorted with ease and within 15 minutes the minibus was brought around and all functions explained to me.
would highly recommend higher from them, very pleased i did and was worth the extra drive to collect it. very comfortable drive and also economical for its size .
We borrowed a van to collect a large eBay purchase and Advance Vehicle Rental were helpful and provided a great service.
The service was friendly and professional. The vehicle was clean and well maintained. The cost was very reasonable for the service provided. I will definitely use Advance again as my preferred supplier.
The customer experience from enquiry to returning the vehicle was 1st class. Highly recommended.
I hired a transit van for a day from Advance. The team were incredibly helpful, friendly and professional from booking through to pick up and handing back keys. The vehicle was new and such a joy to drive. Perfect for moving my furniture out of storage. I am so impressed with the team and vehicles at Advance, I will be booking again! Many thanks for your high quality service.
Excellent service, very polite pleasant staff, and better than their local competitors, we would certainly use again.
Best wishes
We have rented of Advance Vehicle Rental for 20 years now, this is the very best in Van Hire you can get, the vans are immaculate and brand new everytime. Staff are same staff and brilliant.
Norwich’s Darling of Vehicle Hire.
Can’t fault the weekend hire I had. Great standard of van, at a very reasonable price.
Staff were very knowledgeable and were quick to issue the Van. Recommend and will use again if the need arrises
I was very pleased to have a quick efficient service on the day of hire without prior booking. The vehicle was well maintained, clean and ran smoothly. I will use them again
Extremely comfortable ride will hire again for future trips
Very helpful and informative staff An absolute pleasure
First class service by friendly smart staff. Clean modern building and new well looked after vehicles. Now about to hire again.
The van was everything the website claimed, the staff were very helpful and efficient and the price was very competitive
I’ve just hired a van from these guys and the service was excellent. Not only were the staff friendly, the premises was spotless but the van was immaculate.
Will definitely be using these guys again??
Hired a transit to move lots of stuff for storage, van was in good condition. The staff were really helpful and friendly. Second time we’ve used them now and will go back.
Good van, good service, good price. I will be hiring from them again.
Rented a Luton for my house move, fantastic, nearly new, tail lift and easy to drive. Service was great, no hidden charges. Highly recommended.
I've used several van hire companies and without a doubt, advance vehicle rental has been the best yet.
Very friendly and helpful staff (which I was grateful for as I forgot to pick up the utility bill as part of the necessary proof of ID) but the guy who served me made some alternative suggestions and saved me having to go home which was a relief lol, The Van I hired was in excellent condition and to my surprise was soon to be replaced with even newer ones! With the efficient staff, very competitive prices etc it's no wonder they're moving to bigger premises, I will definitely call them first when I next need to hire a van. ps, This is a genuine review and I haven't received any discount or "incentives" to leave this testimonial.
I can highly recommend Advance Van Rental. The staff couldn't have been more helpful. The van was nearly new, and a pleasure to drive. Overall a faultless experience. Thank you. Ian Barber
Great van, perfect for the job! Helpful and friendly staff ??
Excellent service and advice
Needed a van to move my son from Norwich to north Wales. Used Advance due to good reviews and good pricing.
The staff we all very friendly and helpful, both on collection and return. The van was modern and in very good condition. The overall cost was very good for 3 days hire and c600 miles of travel.
Excellent response at very short notice when my partner Mary’s car broke down.
Very reasonably priced hire of a Nissan Juke in top condition, and friendly, good humoured & helpful service. Will definitely recommend and use again should the need arise.
First time I have used "Advance Vehicle Rental" and shall definitely use them again. The van was brand new and very clean. A great, friendly service, efficiently delivered too.
I use Advance Norwich and must say the service is great and I’m always greeted with a smile and positive vibrations upon collection and on drop off!
Most importantly the vans are always very clean and brand new. Thanks guys ??
Good clean relatively new van reasonably priced
Great service thanks. Everything went as smooth as clockwork as usual. Thank you
excellent and good stock availability!!
Five Stars
Excellent service. Fully Recommend Advance Vehicle Rental..
Very polite and helpful people, nice clean van too... thanks guys!!
Absolutely couldn’t have done any more for us. Wayne was fantastic. Highly recommended
Thank you for your continued good service, we use their monthly van hire at Advance Vehicle Rental, we rent 3 vans, we are very happy with the service and the new vans, and fuel economy, we also get main dealer servicing included in the deal, nothing is too much trouble from these guys, used for many years now.
Immaculate van, all the mod cons.
Staff were great and reasonable prices. Can't fault them.
First class vehicles and service
As the title 5 star service.
5 Star vans 5 Star location 5 Star People Good old fashion Norwich customer service. Thank you.
Fantastic service. Highly recommend
Recommended by a friend. Fantastic friendly service, easily booked on the phone.
Brand new van. Couldn’t ask for more. Will 100% use again.
Needed a medium sized van for completing a house move and clear out - superb vehicle and customer service to match. Highly recommended
After an9ther disappointing breakdown in my van, Advance sorted me a hire vehicle in no time and at a good rate.
Can't recommend highly enough
Really Impressed with the good service I received.
Vehicle was brand new and spot on Price was good.
Thanks for the Luton Tail lift, it was perfect for us moving house,
The Luton Van was new and was a big 14ft bed Luton, others we rang only had only had the small version and wanted it back at 8am sharp or charge you another day, Advance let us choose our times and just charge us 1 day for a full 24 hours. We also hired a Sack Barrow for £4 You won't got wrong using Advance for van hire in Norwich.
We used there Car Hire in Norwich and everything was perfect, the car was a high spec and brand new, Could not have asked for more.
Thanks Mark
Really happy with the car hire we received from Advance Vehicle Rental, we loved the car we hired for a London trip and the people that worked there were nice and really helpful.
We rented a car at Advance, Norwich Branch, the car was new, and cheapest price in Norwich,
Will use all the time now. thanks Sam
We hired a Nissan Juke from advance, the vehicle was brand new with 16 miles on it. It was the best car I've ever driven, large in size and lovely to drive, the price we paid was a cheapest from all the other company's we called.
thanks to the team,
Hired a Luton van to move house. The van was brilliant! Decent model, new, and easy to drive and use. I was recommend advanced by a friend and I can see why. The service was superb, really helpful and friendly staff, and the prices are competitive. Will use again in the future and will always recommend. Thanks
Car was brand new and at a bargain price.
Nice people. Thanks will be back when I need a van in new year for fishing trip.
Fantastic, fast service at very late notice.
Literally saved me with a superb van and a great price. The girl on reception was also very helpful and went out of her way to make sure I was able to drive away quickly. Thank you for all your help !
We hired a Mercedes Luton van with a Tail-Lift,
The van was Brand new and easy to drive. Lovely people who work there, we are new to Norwich and amazed how nice these people are and everyone else we have met here, We will be back for an 8 Seater hire in the summer. We fully recommend Advance Vehicle Rental for car and van hire in Norwich.
We hire a MWB van for a business trip to a wedding show and the van was brand new with like 23 miles on the clock, we couldn't believe it, the van was comfy and didn't use much fuel.
Staff were excellent, couldn't help enough, they showed us how the van worked and off we went. I will always now use Advance for our car and van rental for future trips.
Great service and great vehicles too. Currently in France with an immaculate and well equipped Ford Tourneo 9 seater. So much room to take everything with you and very comfortable passengers too on a long trip.
I recently rented a van from these guys and i cant praise them enough, very helpful and friendly nothing was too much trouble will recomend them to anyone looking for a van thanks again guys
I have been dealing with Advanced Vehicle Rental for over 11 years and find the customer service first class the quality of vehicles the best around. I recommend this company to all my family and friends. Thank you.
Fantastic service as always. Would not use any other rental company
Im so glad i used your company, the staff are very friendly and happy and go that extra mile to help you, the prices are brilliant for what we needed the van for would def be using you again and telling my friends and family to use you x
Five star service, couldn't have been more helpful. Over the moon with my van, first time brand new van owner & couldn't be happier. Will definitely recommend x
Great company to deal with, offering the best rental fleet choice in Norwich, all vehicles as though they have just come out the showroom.
Is good to see a rental company running all the latest new models for a great impression and reliability. Having worked in rental in the past I would definitely recommend Advance for reliability, service and amazing value. Carry on guys you are doing a great job
Hired a vehicle when I needed one quickly when I was stuck in Norwich for a day without a vehicle excellent service.
New van perfect valet before i used it and had a thorough inspection before and after hire, Couldn't ask for a better service cheers guys
Great company to hire a van from.
Nice new reliable vans and great customer service. Thanks again guys. I have already recommended you to my friends and family.
Management have been really helpful and supportive with any problems that I have, and spending the time to point me in the right direction.
Customer service at its finest. Thanks Guys.
Hired a van to move house.
Great staff, smooth transaction, lovely new van. Would definitely use again and recommend to my friends and family. Thank you.
We have hired a few vans from Advanced Steve Wayne April give a great service competitive costs all new quality vans
Cannot recommend them enough
Have not used them personally but a good friend has several times.
Always great service, newish vans all in immaculate condition and nice staff too. Well done AVR for setting the standard!
Very good company well organised and happy to help anyone.
Would highly recommend to anyone
We will be back.
Great Service Great New vans and staff that go the extra mile. With Thanks
These guys were great , and really easy to deal with. Top marks!
Great company and very competitive prices.
You won't go wrong with these guys
Top people and great vehicles a pleasure to deal with
5 star very friendly good van well done
Top Guy, great friendly company and very helpful. Will be sure to use him in the future. Highly recommended!. A******
Great people great service .
Will defo use again many thanks
Steve is very pleasant to deal with, a credit to the industry. Well done!
We hire a Mercedes Luton Van with a Tail Lift for our house move, we couldn't have asked for more, we also rented a sack barrow for £5 a day which we ended up buying off them as it was only £30 to buy.
We recommend Advance Vehicle Rental to all our friends now, Thanks to all the team and my wife is bringing you guys some homemade cakes once we have settled in.
I recently moved house and I'd never driven a jumbo van before.
The staff in the Norwich branch were amazing. The chap that showed me round gave me pointers on how to safely drive the van which were invaluable. The lady on the desk couldn't be more friendly. The van was in great condition. The prices were very reasonable. Far cheaper and a better excess deal than a national company up the road.
Great service and friendly staff. Well recommended.
Great Service , Great Guys , nice clean vans, I would highly recommend and definitely use again
Another van rented from these very fine guys today.
Great service, clean and new vehicles and always great value. I cannot use anyone else and now being using these guys for a few years
Great guys great vans, what more can I say!!!!!!!!
Would recommend to anyone!!!
Good price - Good service - Good vehicles
Excellent service, would recommend to everyone!
Always helped Sdc couriers out . Highly recommended
Great service Steave
We have used advance for a number of yrs and found the service second to none - would highly recommend to all - connections disco & adhoc Couriers
Always delivered a good price and top service for years good team
If you need to rent a van or car give Steve a call. Great service......
Great rental at great prices
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